Privacy Policy

Last updated: 30 September 2026

Who we are

This website is run by Pickering Metalworks Ltd, a metal fabrication business in Clacton-on-Sea, Essex. We are responsible for the personal information you give us through this site.

For anything about your data, email info@pickeringmetalworks.co.uk.

What we collect

When you send us an enquiry, we get what you put in the form. Usually that's your name, contact details, and a description of the job.

We also use Google Analytics to see how people use the site, such as which pages they visit. It only runs if you accept analytics cookies.

Why we use it

We use your enquiry details to reply to you, quote for the work and, if you go ahead, do the job.

We use analytics to improve the website. We don't use it to identify you or to target you with adverts.

We never sell your details, and we won't send you marketing.

Who else sees it

Our website runs on Wix, so Wix stores the enquiry forms for us. Google provides our analytics. Both only handle the data to provide their service to us.

We would also share information if the law required it.

Wix and Google may store data outside the UK. When they do, they use safeguards approved under UK data protection law.

How long we keep it

Enquiries that don't turn into a job are deleted after 12 months.

If you become a customer, we keep job and invoice records for six years after the end of that financial year, because the law requires us to keep them for tax purposes.

Google Analytics data is kept for 14 months.

Cookies

The site uses cookies it needs to work, and analytics cookies only if you agree. You can change your choice at any time using the cookie settings link at the bottom of every page.

Your rights

You can ask us for a copy of the information we hold about you. You can also ask us to correct it, delete it, or stop using it. Just email us.

Complaints

If you're unhappy with how we've handled your data, email info@pickeringmetalworks.co.uk. We'll acknowledge your complaint within 30 days and tell you what we've done about it.

If you're still not happy, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.